Talk:Binding and Retrieving accounts/@comment-96.42.137.202-20170510193118/@comment-27862737-20170510203112

You can also send an Email to Gree:

en-support@gree.net

You will need your Friend Code, current level in the game as well as a few other identifiers (such as what armor your main knight is currently wearing and when you last made a purchase of gems or other things from the Shop) to be able to retrieve your account.

Alternatively you can also remove the game and reinstall and try to retrieve again - but as stated above, you can only retrieve your account twice in the same 24 hour period.