Board Thread:Wiki Discussion/@comment-205.204.65.15-20130715161010/@comment-24281248-20140127152451

That works if you get a new device or just reset and lost old acct. gree will set it up for you but to contact them you have to set up new K & D acct then --- menu -- options -- FAQ -- support. Support is the email site. You tell them problem. Include your friend code. Name of main knight. Name of 2 other knights. Name of your best armor. About how many gems say less than 50 or more than 20 etc. if you are in a guild name of guild .. it takes about 3 days then they email you and your old account returns to which ever device you messages them from. Never tell anyone your info this is how people steal your account. Good luck. Stormy