Board Thread:Game Discussions/@comment-155.215.21.2-20131220165701/@comment-27862737-20180219032054

The only recommendation that I have is to force close the app and try again. Otherwise, uninstall and reinstall from scratch. If that doesn't do it, contact Gree/Deca for assistance:

en-support@gree.net

Not much any of us can do about it, unfortunately, and Gree/Deca don't read this site at all as far as I know. Just other players here.