Board Thread:Game Discussion/@comment-18802128-20130912035724/@comment-25226028-20140815064827

If you get lucky they will tell you the truth after lots of tedious replys. "your account is under inestigation for suspicious free gem activity". They can tell you that you have exceeded maximum offers, but that is a automated response; the truth is there is unlimited videos most likely(over 200 at least). Basically they have a software built in their system that tracks how many videos u have watched. After x amount of videos ur button goes bye bye, usually for a few days sometimes longer. In their email it also said the time varys player to player.