Thread:IamRogueSoldier/@comment-27862737-20180118134905

Please see the comments on the page you created. Unfortunately we (other players) cannot assist if you are having problems with the game itself. That must go to Gree/Deca.

If they are not able to fix it, continue to Email them with screenshots, videos, whatever you can get. It is their responsibility to fix it. While someone here might have some ideas (remove/reinstall, clear cache, force close, etc. etc.), unfortunately we cannot do much else. And you've probably already tried all of those things anyway.

And creating an entire page was not the right thing to do, as it will just be deleted within a day at most and then no one will see it anyway. It should have posted in the forums on Gree's own website or sent to them directly via Email. You could also post it on the forums here, but again, there isn't much we can do to help you other than give you recommendations on things you have probably already tried.

-M 