Board Thread:User Wiki Issue Reports/@comment-24.131.66.163-20140102183112/@comment-24375879-20140103181353

I had the same issue, I bought the 175 gem pack during the 40% off sale. After the purchase, my gems showed up, the game froze and became unresponsive. After re-starting the game, the error popped up saying transaction was canceled due to receipt error. I tried purchasing the gems again, this time being successful. When I looked at my credit card statement online it showed 3 purchases from GREE. I contacted GREE support and received the same response as YEEZUS. It is irritating. I either want to be credited for the gems in-game or want my money back. As a 1st time gem buyer, this issue has turned me off from spending money in game, ever again. I am glad that I wasn't the only person this happened too. Maybe we can get together and send GREE a letter with all our user names or open a case against them?