Board Thread:Game Discussion/@comment-18802128-20130912035724/@comment-104.157.80.14-20140812040708

Heres what gree told me, "Thanks for contacting GREE support! In regards to your free gems button, it appears that you have completed the maximum amount of offers for the time being. You button will appear again once you are eligible for more Free Gem offers. We do apologize for the confusion this may have caused."